Legal

Privacy
Policy

We are committed to being transparent about how we handle your personal information. This policy explains what we collect, why, and your rights over it.

Last updated

March 16, 2026

We never sell your data
End-to-end encrypted
GDPR aligned
You control your data

This Privacy Policy explains how BirtuEd collects, uses, and safeguards personal information in connection with our educational platform, including course enrollment, progress tracking, and community features.

Information We Collect

  • Account details such as name, email address, and authentication identifiers.
  • Course activity including enrollments, lesson progress, assessment scores, and certificates earned.
  • Payment and billing information processed securely by trusted payment providers.
  • Device and usage data (browser, OS, pages visited, actions taken) used for reliability and analytics.
  • Localisation preferences and accessibility settings to improve your experience.
  • Cookies and similar technologies for sign-in, preferences, analytics, and fraud prevention.

How We Use Information

  • Provide, personalise, and continually improve our courses, learning experiences, and platform features.
  • Tailor content, language, and course recommendations to your goals.
  • Process payments, generate invoices, and manage subscriptions.
  • Monitor performance, detect misuse, and ensure platform security.
  • Send service updates, account notices, and — where you've opted in — marketing communications.

Your Rights

  • Access, correct, or request deletion of your personal information at any time.
  • Object to or restrict certain types of processing of your data.
  • Receive a portable copy of data we hold about you where applicable.
  • Withdraw consent at any time where processing is based on your consent.

To exercise any of these rights, contact us via the details below. We may need to verify your identity before processing your request.

Sharing

We share limited personal information with service providers strictly required to operate the platform — including cloud hosting, authentication, payment processors, and analytics partners. We may disclose information to comply with law or enforce our Terms. We do not sell personal data, ever.

International Transfers

Your data may be processed in countries other than your own. We implement appropriate safeguards — including standard contractual clauses where required — consistent with applicable data protection law to protect your information during international transfers.

Retention

We retain personal information for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on data type, regulatory requirements, and legitimate business needs.

Children's Privacy

BirtuEd is intended for learners who meet local minimum age requirements for online services. If we become aware that we have collected personal data from a child without appropriate parental or guardian consent, we will take steps to delete that information as promptly as possible.

Cookies & Preferences

We use strictly necessary cookies for authentication and security, functional cookies for preferences such as theme and language, and optional analytics cookies. You can manage cookie preferences through your browser settings and in-product preferences. Disabling certain cookies may affect sign-in and personalisation features.

Security

We employ administrative, technical, and organisational measures — including encryption in transit and at rest, access controls, and regular security reviews — to protect personal information from unauthorised access, disclosure, alteration, or destruction. No system is completely secure; please use strong, unique passwords and keep them confidential.

Questions about your privacy?

We read every message and respond within one business day.

Contact Us